Choice for Coffee Service & Micro Markets
How does a business get started? Here's our story.
“I want a cup of coffee, let’s get out of here” I said to my husband. At that moment, we rounded the next corner to see a commercial coffee machine that looked like a small ATM. Sales representatives were waiting there to allow us to sample a fresh ground cup of Joe, at the touch of a button. The sleek, black Italian Saeco Rubino was sitting there, in all its glory! I was instantly intrigued. My husband had surprised me with a trip to The Home Show one Sunday after Church, in the Spring of 2012. The only thing we had remotely thought of checking out was a Tempur-Pedic Mattress. He left my side to go look at something else. I spent the next thirty minutes drinking coffee and talking to the Reps, who convinced me to sign up for the demonstration meeting the next day.
Of course, it really didn’t take much convincing. Between my passion for coffee and my first taste from the machine, I was immediately compelled to find out more. I should have mentioned that the coffee machine had eight selections, some of which included espresso, cappuccino, latte and mochaccino. Having been in the coffee business with my husband once before in the mid 90’s with a mall kiosk and a bagel & coffee shop, I knew how much work and commitment a small business could be. Somehow, I ignored all of that. After all, it had been fifteen years since that time. Once again, I had the itch to be in business for myself; especially if it included coffee and customer service. Needless to say, I attended the meeting the next day for the demo and sales pitch. I was all in! All that I had to do next was convince my husband to allow me to spend $36,000 on four new machines along with the promise of tech support. It took some talking, but he realized how much I wanted to get in on this venture.
Within eight weeks, the four machines arrived complete with a training DVD to explain set up and the basics of cleaning & servicing. After an extensive learning curve and much hard work, I was ready to find placements for my first four coffee machines. I worked on doing just that, while still working for my previous employer. With the ability to leave my job and focus on the business full time in December of 2013, the business grew and I found myself needing help. It took more convincing, but I finally persuaded my husband Kevin to retire from his corporate position in December of 2014 to assist me. He currently works on the sales and the administrative side of the business while wearing many helpful hats.
With a lot of work and God’s help over the past seven years, we have placed many bean to cup coffee machines, a variety of drip coffee brewers, ice & water machines, as well as providing condiment and pantry services. More recently, we have begun providing micro markets where the customer can scan & pay with a variety of user-friendly options. We stock a wide array of snacks and drinks, along with fresh food selections, for a more enjoyable experience versus traditional vending. and our accounts love them! We thoroughly enjoy servicing our wonderful accounts! We see the possibilities as endless, and with the help of our wonderful suppliers and partners we are able to say yes when a client asks us "do you provide this service?"
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